Many companies face the challenge of effectively taking advantage of the integrated, globalized marketplace for knowledge workers, especially small and medium businesses that may not have the breadth and depth to expose their businesses to new risks.  A careful analysis starts with identifying the client's motivation and goals for outsourcing to show whether to outsource at all, which services to outsource and to keep in-house, and the best outsourcing location meeting the company's strategic and tactical objectives.

Offshoring, Outsourcing, or Both? What is right for your business?

For many, Outsourcing is synonymous with Offshoring, and of course there are all those possible worldwide destinations for Offshore Outsourcing. How and why to pick a place versus another? How does one create and implement winning and competitive strategies for the short-term or the long-term? Is it an all-or-nothing proposition?

With working experience in the computer industry in the US, Europe and South Asia, and having managed development teams distributed between US and offshore locations, Zaviah is well positioned to help its clients understand some of the complex issues around offshore outsourcing or in setting up captive offshore operations. Many of the critical success factors in offshore outsourcing computer work relate to people and cultural issues, beyond simply the availability of experienced personnel.

The scope of Zaviah’s services span product development as well as IT projects. Zaviah has been monitoring trends in the marketplace, and is well steeped in the evolution of technologies that either assist with offshore outsourcing or compete with it. Zaviah has been involved in consulting projects to analyze the strengths and weaknesses of whole market segments in specific offshore destinations. We have advised clients looking to find offshore outsourcing destinations and partners, and we have also worked with service providers for gap analysis, and in marketing their services to Western clients.

Zaviah has also been successfully conducting match-making between Western clients and companies based in South Asia, and in helping with the smooth transition of projects to offshore destinations.